01
Refund Destination
Refunds are issued to the BeAdmin account balance. If the Client wants the funds returned to the original payment method — the method used to make the payment — this is specified in the refund request.
This document (hereinafter the “Policy”) defines the procedure for refunding payments made by the Client to the Operator for the use of the Service.
Refunds are issued to the BeAdmin account balance. If the Client wants the funds returned to the original payment method — the method used to make the payment — this is specified in the refund request.
Funds are typically credited within 2–5 days. Depending on the payment system and the issuing bank, this can take up to 30 days.
When issuing a refund, the Operator deducts costs actually incurred in processing the payment.
To request a refund, the Client creates a ticket in the BeAdmin cloud account under the “Billing” category.
To prevent the next charge, the Client turns off licence auto-renewal.
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